> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gominimal.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Kustomer

> Connect Kustomer to Minimal AI

Connecting Kustomer lets your AI agents read and reply to conversations in your Kustomer workspace.

## What you'll need

* **API key** — an API key created in your Kustomer security settings.
* **API base URL** (optional) — leave the default unless Kustomer told you to use a specific region URL.

## Create your Kustomer API key

<Info>
  You need to be a Kustomer **admin** (or have Security permissions) to create API keys.
</Info>

<Steps>
  <Step title="Open API keys">
    In Kustomer, go to **Settings > Security > API Keys** and click **Add API Key**.
  </Step>

  <Step title="Name it and assign roles">
    Give the key a clear name (for example, `Minimal AI`) and assign the roles it needs to read and update conversations and customers.
  </Step>

  <Step title="Copy the key">
    Click **Create** and copy the token immediately — Kustomer only shows it once.
  </Step>
</Steps>

## Connect in Minimal AI

Go to [Dashboard > Integrations](https://gominimal.ai/dashboard/integrations), click **Add an integration > Kustomer**, and paste your API key. Leave the API base URL on its default value unless you have a region-specific URL.

<Warning>
  API keys are shown only once and carry the roles you assigned. Keep the key secret and only paste it into Minimal AI.
</Warning>