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Connecting Richpanel lets your AI agents read and reply to conversations in your Richpanel helpdesk.

What you’ll need

  • API key — an API key created in your Richpanel settings.

Create your Richpanel API key

Developer API access is available on Richpanel’s Enterprise plan. If you don’t see API Keys, contact your Richpanel account manager.
1

Open API Keys

In Richpanel, go to Settings > Integrations > API Keys.
2

Generate a key

Generate a new API key (or copy an existing one).

Connect in Minimal AI

Go to Dashboard > Integrations, click Add an integration > Richpanel, and paste your API key.
Keep your API key secret and only paste it into Minimal AI’s Richpanel integration.