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Integrations give your AI agents the context and reach they need: to read and reply to conversations in your helpdesk, look up orders and products in your store, and pull data from the operational systems behind your business. Pick the systems you use below. Each page lists the exact credentials you’ll need and where to find them, then how to connect in Minimal AI.

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Ticketing & helpdesk

Connect the helpdesk where your conversations live so agents can read tickets and reply on the right channel.

Gorgias

Intercom

Zendesk

Freshdesk

Also available: Front, Kustomer, Dixa, Trengo, Richpanel, CM.com, and Omnidesk.

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Stores & ecommerce

Connect your store so agents can answer questions about orders, products, and customers.

Shopify

WooCommerce

Magento

PrestaShop

Also available: Lightspeed.

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Website

Let agents answer from your public site content, help center, and FAQs.

Website

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Operations & backend

Connect fulfillment, shipping, subscriptions, marketing, and other backend tools so agents can act on real operational data.

Sendcloud

Recharge

Klaviyo

Picqer

Also available: Active Ants, Channable, ChannelDock, ChannelEngine, CheckoutChamp, Circuit, Davanti-WICS, EasyPost, Firmhouse, Itsperfect, Juo, Love Loyalty, MailCampaigns, Mirakl, Monta, Odoo, Oracle NetSuite, ParcelWILL, Prediko, Print API, QLS, ReferralCandy, Returnista, Returnless, ShipBob, Shopware, Skio, and Yotpo.

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Custom systems

Don’t see your platform? Connect virtually any API through workflows.

Custom Integrations

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How connecting works

1

Gather your credentials

Open the integration’s page below to see the exact fields you’ll need (for example an API key, subdomain, or access token) and where to generate them in the provider.
2

Connect in Minimal AI

Go to Dashboard > Integrations, pick the integration, and paste in the credentials.
3

Assign it to an agent

Once connected, enable the integration on the relevant AI Agent so it can use the data and actions in conversations.
Treat API keys and tokens like passwords. Create a dedicated key for Minimal AI where possible, grant the minimum permissions required, and never share credentials over email or chat.